Project Eleven Studio Courses Privacy Policy

Effective date: 26th January 2026

 

1. Introduction

This Privacy Policy describes how Project Eleven Studio (“we,” “us,” “our”) collects, uses, and protects personal information in connection with our one-on-one coaching services (“Coaching Services”) delivered through the Kajabi platform.

By engaging in Coaching Services, you consent to the collection and use of your information as described in this Policy.

2. Information We Collect

We collect only the information provided through Kajabi, which may include:

  • Name

  • Email address

  • Payment and billing information

  • Course enrollment and progress data

  • Communications sent through the Platform

We do not independently collect additional data beyond what Kajabi collects and provides to us.

3. Use of Information

We use your information to:

  • Provide access to enrolled courses.

  • Process payments and manage enrollments.

  • Communicate course-related updates and support.

  • Maintain internal records for business and legal purposes.

We do not sell, rent, or share your personal data with third parties.

4. Cookies and Tracking

We do not use cookies or tracking technologies other than those automatically implemented by Kajabi. Please refer to Kajabi’s Privacy Policy for details on their practices.

5. Data Storage and Security

All personal data is securely stored within Kajabi’s systems and any secure tools we may use for scheduling or communication (e.g., Google Workspace, Zoom).
 We rely on these platforms’ security protocols to protect your data from unauthorized access, alteration, or loss.

6. Data Retention

We retain your data only as long as necessary to:

  • Provide Services.

  • Maintain business and tax records.

  • Comply with applicable legal obligations.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent to processing (where applicable).

  • Contact us with any privacy concerns.

Requests can be sent to hello@project11.studio.

8. Third-Party Services

We use third-party platforms such as Kajabi (for hosting and payments) and may use Zoom or Google Meet (for video calls). These services operate under their own privacy policies, and we encourage you to review them for further information on their practices.

9. International Data Transfers

As we serve users globally, your data may be transferred to and processed in the United States. By using our Services, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our Kajabi site with a revised “Last updated” date. Continued use of our Courses constitutes acceptance of the updated Policy.

11. Contact Information

For privacy-related questions, please contact:
 Email: hello@project11.studio
 Address: Malden, MA 02148, USA